Facadex respects your privacy and is committed to protecting your personal information. This
Privacy Policy explains how we collect, use, and protect information when you communicate with
us through our official WhatsApp number.
1. Information We Collect
When you contact Facadex through WhatsApp, we may collect:
Your Name
Your Phone Number
Messages you send to us
Any information shared voluntarily (such as email, address, documents, etc.)
2. How We Use Your Information
We use your information to:
Respond to your inquiries
Provide course details and updates
Send account-related information
Share important announcements related to Facadex
Provide customer support
We do not sell, rent, or trade your personal information to third parties.
3. WhatsApp Communication
By contacting us on WhatsApp, you agree to:
Receive replies regarding your inquiries
Receive updates related to courses, admissions, certificates, or services
You can stop receiving messages anytime by sending "STOP" to our WhatsApp
number.
4. Data Protection
We take reasonable security measures to protect your data from unauthorized access, misuse,
disclosure, or loss. However, communication through WhatsApp is subject to WhatsApp’s own
privacy and security policies.
5. Third-Party Services
Facadex may use third-party tools or service providers to manage communication and student data.
These providers are obligated to maintain confidentiality.
6. Data Retention
We retain your information only as long as necessary to provide services, maintain records, or
comply with legal obligations.
